Mark has 12 years experience working with financial services organisations and joined Adobe in 2005. Mark heads up the UK FSI division and has been helping a number of UK financial services organisations to exploit Adobe's platform to engage customers more effectively in the delivery of online services and secure information.

Prior to Adobe, Mark has worked with organisations in the UK and beyond including Citibank, Lloyds TSB, Barclays, National Australia Group, Egg, and RBS to attract customers, retain them and improve business process across the Internet, mobile, contact centre and branch channels.